Driving Adoption of New Digital Tools with the Continuous Evolution of Customer Needs

In researching the challenges of digital transformation, there were key similarities amongst numerous articles. As seen in WhatFix, Jabil, and CIO, some of the challenges of digital transformation include complex software and technology, driving adoption of new tools, and continuous evolution of customer needs. We’re going to address these key concerns and discuss how the challenges of digital transformation can be overcome with the right digital checklist inspection solution as it pertains to forklifts in the facility.

What is Digital Transformation?

Digital transformation is moving away from paper-based or non-digital processes to a digital solution in order to deliver processes in an efficient way that allows for full transparency in the new business model.

For the purpose of this article, we are specifically talking about the digital transformation for paper-based forklift inspections to a complete and transparent forklift inspection for OSHA compliance. Let’s get to the challenges.

1. Complex Software and Technology

One of the commonalities in the articles is complex software and technology. We have heard many customers express their frustration with telemetry systems. It’s complex, difficult to find the information and even harder to generate reports. That’s on the backend of the solution. Let’s talk about what makes the SIERA.AI’s S2 Digital Inspection Checklist with Impact Detection easy to implement and use.

Operator:

• The forklift operator scans their badge or enters a unique PIN number
• The proper checklist automatically appears on the touchscreen
• The questions and answers can be static or randomized
• If the forklift fails, the forklift will not start. If the forklift passes inspection, the forklift driver is ready for the day’s tasks

Manager:

• All information is captured in real-time
• If the forklift fails, a notification is sent to one or numerous managers or contacts
• All data captured by the forklift is stored in the telemetry Dashboard for easy viewing
• Maintenance can monitor the health of the fleet down to an individual forklift truck
• Know the level of impacts: high, medium and low to begin identifying where the issues reside

Installation:

Installation is completed by the customer. It takes less than 30 minutes per forklift to install the touchscreen and sensor or sensors. It’s a plug and play concept, so there is no turning on the computer, programming software to get it to work…nothing. It’s plug, and begin.

2. Driving Adoption of New Tools

For a project to be accepted by those who need to use the product each day, it’s critical to include them in the process. Let the drivers know what is going on. If it’s a mandate with executive management, let them know why. What the goal of the company is. If it’s due to an injury or excessive damage to the facility or customer product, let them know that as well. Show that this is a ‘we’ situation.

Let the drivers experience the digital inspection checklists. Show them what they see and use, and what you see and use with the telemetry Dashboard. Transparency will help you adopt the digital forklift inspection checklist. Remind the with signage when its going to start and end with result. If they understand that not only, do they have improvements to make, so do others. Show that we’ll all in this together, so help encourage each other to get better and safer.

3. Continuous Evolution of Customer Needs

This can pertain to you, the company purchasing the S2 Digital Checklist or your customer. You will continue to evolve over time with what you need from the system. That’s fine. This flexibility is already build in to the system and can be found on the telemetry Dashboard. If you need to expand the S2 use to include other safety measures within the facility, great, the system can adapt.

If your customer needs more data and/or reports to ensure safety, there are many reports and steps we can help you take to accommodate. The S2 digital checklist is flexible. It can withstand countless checklists as well as scrutiny of how it captures information. Our customer success team will help you through all of these factors.

Let’s Get Started

Contact us today to begin using the S2 Digital Checklist with Impact Detection. It’s the reasonably priced digital transformation solution that can take you from paper to digital very quickly. Contact us today at sales@siera.ai to begin your transformation.